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10 Feb 2021

The Value of Customer Experience


▶️ What one operational fundamental is more paramount than ever right now? Yup, customer experience.

The world has been sliding in this direction for years, but the recent pandemic may have expedited this process quite significantly.

Jason Lopez, Chief Marketing Officer at Westport Properties, explains how 'customer experience' is THE major differentiator that can set you apart from fellow self storage competition.

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