02 Dec 2020
E-SoftSys, Total Solutions Provider for the self storage industry and developer of Self Storage Manager, today announced that their client SpareBox Storage has implemented Self Storage Manager across its portfolio of 10 locations in Amarillo, Texas. SpareBox also plans on rolling out Self Storage Manager to several other facilities in markets they plan on entering across the US.
SpareBox Storage is a national self storage platform focused on acquiring and managing stabilized self-storage properties in secondary and tertiary markets across the US. SpareBox closed on a portfolio acquisition of 10 properties in Amarillo, Texas in August 2020.
Steve Treadwell, CEO of SpareBox Storage stated:
“SpareBox Storage has a unique strategy of delivering excellent customer service and contactless rental options through an unmanned operating platform. It’s imperative that we choose the right technology partner to support and enhance our ambitious growth plans and we are very pleased to partner with Self Storage Manager (SSM) as we build out our portfolio. The SSM team has worked very closely and tirelessly for the past couple of months with our technical teams to ensure that we could quickly and seamlessly integrate their platform into our technology stack. More importantly, they have shown an exemplary willingness to provide our team with several custom modifications – either within their application or through their open API’s. The entire SSM team, beginning from their top management and all the way to their development team, are always available and responsive to our requests. We look forward to a great long-term partnership with the SSM team.”
“We are delighted that SpareBox Storage choose our company to be their technology partner for managing their self storage facilities. Their business model, which is built around providing frictionless service through unmanned locations fits very well with our product offerings, as we continue to develop our application primarily focusing on contactless rentals and payments, which now accounts for a major portion of the transactions in the self storage industry,” said Kat Shenoy, President & CEO of E-SoftSys. “Our strategy is to continue developing cutting edge technology solutions that will assist our clients in their plans to scale and grow their operations rapidly.”
SpareBox Storage is a national self storage platform sponsored by Rizk Ventures and led by industry veteran Steve Treadwell. SpareBox Storage’s mission is to acquire and build a scalable, national self-storage company by focusing on clusters of undervalued assets in smaller markets or in the suburbs of larger markets, delivering operational, technology and marketing solutions.
E-SoftSys offers a complete suite of products and services that include Self Storage Manager TM - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self - storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion `ratios, cost per lead, capture cost per lead, cost per rental & measure ROI on advertising campaigns; SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and Lead Aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting http://www.selfstoragemanager.com or email us at sales@selfstoragemanager.com.
Thumbnail: Photo by Henry Desro on Unsplash
