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17 Feb 2025

Retail & Self-Storage: A Perfect Match or a Risky Mix?

author

Kevin Harless

Development Director

Do Retail and Self-Storage Belong in the Same Development?

When planning a self-storage project, the question of whether to incorporate retail space often comes up. On the surface, mixing these two types of businesses might seem like an attractive way to diversify income streams and maximize land use. However, the reality is more complex. While some projects successfully integrate retail and self-storage, others struggle due to mismatched demands in foot traffic, zoning, and operational strategy. Let’s break down the financial, development, and operational aspects of combining retail and self-storage.

Financial Considerations

Pros:

  1. Diversified Revenue Streams – A well-placed retail component can provide a secondary source of revenue, helping offset any lease-up period losses from storage.

  2. Potential for Higher ROI – In prime locations, retail can command higher rent per square foot than self-storage, increasing overall profitability.

  3. Attractive for Lenders – Some financial institutions may favor mixed-use developments because they reduce risk by spreading income sources across different types of tenants.

  4. Tax and Depreciation Benefits – Retail components may qualify for additional tax benefits, such as accelerated depreciation or tax credits for certain types of commercial investments.

Cons:

  1. Retail Volatility – Unlike self-storage, which boasts steady demand, retail can be more sensitive to economic downturns, consumer trends, and vacancy cycles.

  2. Longer Lease Negotiations – Retail tenants often require long-term leases with built-in tenant improvement allowances, making it a slower process to generate revenue compared to self-storage.

  3. Higher Operating Costs – Retail spaces require more maintenance, HVAC, and common area expenses, cutting into margins compared to the relatively low operational costs of self-storage.

  4. Longer Vacancy Periods – Finding a retail tenant takes time, whereas self-storage occupancy is easier to fill due to flexible leasing structures and high demand.

Development Considerations

Pros:

  1. Better Zoning Opportunities – Some municipalities are more open to approving self-storage projects if they include a retail component, seeing it as a way to support local business growth.

  2. Maximizing Land Use – In high-value areas where land is expensive, incorporating retail can help justify the investment by adding more revenue-generating square footage.

  3. Higher Visibility – A retail presence at the front of a self-storage development can increase visibility and drive-by awareness, making it easier to attract storage customers.

  4. Synergies with Complementary Businesses – Retail tenants that align with storage needs (e.g., moving supply stores, truck rental businesses, or office supply shops) can enhance the overall project’s success.

Cons:

  1. Conflicting Parking Needs – Retail businesses often require more frequent parking turnover, which can create conflicts with self-storage tenants who need occasional but longer parking durations.

  2. Complex Design and Construction – A mixed-use project may require different construction standards, increasing development costs and complexity.

  3. Zoning and Regulatory Challenges – Some areas may restrict self-storage in prime retail corridors or require additional approvals for mixed-use developments, slowing down the development timeline.

  4. Lease-Up Timing Disparity – While self-storage can be gradually leased over time, retail often needs full occupancy to be financially viable, adding another layer of pressure on developers.

Operational Considerations

Pros:

  1. Increased Foot Traffic – Retail businesses can generate more visibility for the self-storage facility, creating potential walk-in customers.

  2. Shared Marketing Opportunities – If a retail tenant aligns well with self-storage (such as a moving supply store or a U-Haul rental), cross-promotion can be highly beneficial.

  3. Added Convenience for Customers – Having retail on-site may provide additional services that appeal to self-storage tenants, enhancing the customer experience.

  4. Potential to Offset Operational Costs – Retail tenants can contribute to shared operational expenses, reducing the cost burden on the storage facility.

Cons:

  1. Management Complexity – Running both retail and self-storage requires expertise in two different types of property management, potentially necessitating a separate management company or additional staff.

  2. Security Concerns – Higher foot traffic from retail businesses can create security challenges for self-storage customers who expect controlled, limited access.

  3. Noise and Disruption – Retail operations can create noise, congestion, and activity levels that may not align with the quieter, more controlled environment that self-storage customers expect.

  4. Tenant Turnover Risks – If a retail tenant vacates, it can create a financial gap that self-storage alone might not be able to compensate for quickly.

Key Takeaways for Developers

Before deciding to integrate retail and self-storage, developers should consider the following:

Final Verdict: A Case-by-Case Decision

Retail and self-storage can coexist successfully in the right location with the right planning. However, developers should weigh the financial, development, and operational challenges before committing to a mixed-use project. While retail can enhance revenue potential and visibility, it comes with additional risks that don’t always align with the steady, recession-resistant nature of self-storage. Thoughtful site selection, financial modeling, and operational planning are essential to determining whether this combination is a smart move for your self-storage project.


At Storage Authority Franchise we are a leading provider of comprehensive solutions for self-storage development and operations. With a focus on excellence and profitability, we empower franchise owners to achieve elite status in the industry as an alternative to consultants and 3rd party management. Our proven systems, expert guidance, and unrivaled support help self-storage facilities thrive and surpass all expectations. If you are thinking about self-storage you owe it to yourself to contact Kevin Harless at Kevin@storageauthority.com to learn more about the Storage Authority Franchise opportunity.

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